How to fix common closed captioning issues in Windows 10

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How to fix common closed captioning issues in Windows 10

Closed captioning is an essential accessibility feature on Windows PCs for users who are hearing-impaired or prefer to read subtitles. This feature helps you enjoy video content, so it’s understandable if you get frustrated when watching a video with subtitle sync issues.

Whether you’re watching a movie, a presentation, or attending a live event, closed captioning not showing, not syncing correctly, or having font and style issues can be a huge inconvenience. So let us give you the latest information on how to fix these common issues and help you get the most out of closed captions in Windows 10.

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1. Closed captioning not showing up in Windows 10 videos

If you encounter the problem of closed captioning not showing up in Windows 10 videos, there are some things you can try.

Before you troubleshoot the issue, check to see if the video you’re watching has closed captions. Not all videos have closed captions enabled, so make sure the video you’re watching has this feature enabled.

To check if a video has closed captions enabled, look for the CC or Closed Captions button or icon on the video player controls. The location of the closed caption button may vary depending on the video player you’re using.

CC option on video player

If you don’t see a closed captions button or icon, try right-clicking the video player and selecting Show closed captions or a similar option. You won’t see these options if closed captions aren’t available for the video you’re watching.

If you’ve confirmed that the video you’re watching has closed captions enabled, but you still can’t see the captions, you should make sure closed captions are turned on in Windows 10 Settings.

To turn on closed captions in Windows 10, press Win + I to open the Settings app. Then, click Ease of Access from the available options. In the left-hand menu, click Closed captions. From here, check that the Closed captions toggle is on.
Once the toggle is on, you should see subtitles on videos that have closed captions enabled.

2. Closed captions not syncing properly in Windows 10

Closed captions not syncing properly on Windows 10 can be caused by different reasons such as outdated drivers, incorrect settings, or operating system glitches.

The first step to troubleshoot closed caption sync issues is to check the video player settings. Most video players, including Windows 10 media players, allow you to adjust the timing of the subtitles so that they sync properly with the video.

If you are using a third-party video player such as VLC Media Player, check the player’s settings to make sure closed captions are enabled and the timing is correct.

If adjusting the video player settings doesn’t fix the problem, try updating your graphics driver as outdated drivers can cause closed caption sync issues. To update your graphics driver, open the Device Manager by pressing the Win + X keys and select Device Manager. After that, expand the Display Adapters category.

Display adapter category

Right-click your graphics card and select Update driver. Then, click Search automatically for updated driver software and follow the on-screen instructions to install the latest driver.

Update driver prompt

If none of the above steps fix the problem, a bug in the operating system may be causing the problem. Microsoft regularly releases updates to fix bugs and improve the performance of Windows 10.

To check for updates, open the Settings app and select Update & Security. Click Windows Update on the left-hand side. Then select Check for updates and install any available updates.

Windows Update and Check for Updates3. Closed captioning font and style issues in Windows 10

Windows 10 provides several options for customizing closed captioning fonts and styles. However, many users still fail to take advantage of this feature.

To adjust the font and style of closed captions, open the Settings app and select Ease of Access. Then, click the option on the left of Closed captions  .

Adjusting the closed caption font and style

Once in the subtitle settings, you can choose from multiple font and style options to customize the closed captions to your liking. You can Change title color, transparency, size, and effects.

After adjusting the font and style options to your liking, preview your changes by playing your closed captioned video. If you Once you’re happy with your changes, click Save to apply them to all future videos.

4 . Closed captions not working in Windows 10 presentations

There are a number of reasons why closed captions may not work in your Windows 10 presentations. For example, you may have set the presentation software or video player to Correct, outdated drivers, or a bug in the system.

To resolve this issue, check to see if your presentation software supports closed captioning. Most popular presentation software, such as PowerPoint or Google Slides, allow you to add closed captions to your slides. If you are using third-party software, check its documentation to make sure it supports closed captions.

If your presentation software supports closed captions, If you have closed captions, the next step is to check your closed caption settings. Open your presentation software and navigate to a slide with closed captions. Click on the Closed Captions option and make sure closed captions are enabled and the correct language is selected.

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You can also check your computer’s audio settings to confirm that everything is working properly. To do this, click the speaker icon in the taskbar to open the audio settings. Make sure the volume is turned up and the correct audio output is selected device.

If none of the above steps resolve the issue, you can try updating your drivers. Outdated drivers can cause issues with closed captions in presentations. To update your drivers, follow the steps outlined in the previous section Perform the operation.

5. Closed captioning not appearing in live events on Windows 10

If you are on Windows 10 If closed captioning is not present during your live events, your audience (especially those with hearing impairments) will have a hard time following the event.

The first thing to do is to check the live event platform you are using. Some platforms, such as Zoom or Microsoft Teams, offer closed captioning options for live events. If you are using another platform, check if it Supports closed captions.

If so, check your closed captioning settings. To do this, open your live event platform and navigate to an event with closed captions. Click the closed captioning icon, usually labeled CC or Options. and check that the correct language is selected and closed captions are enabled.

If the closed captions are set up correctly, the next step is to check the audio settings on your computer. If all else fails , please update your operating system and drivers.

The power of accessibility in Windows technology

Closed captioning for the hearing impaired This is an important accessibility feature for people with visual impairments or reading difficulties, but it is just one example of how inclusive technology can be. Another essential feature is the ability to adjust the text size and contrast of screen elements, which can make it easier for people with visual impairments or reading difficulties to read. People benefit.

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